Herbor & Ember
A modern restaurant management and ordering platform connecting customers, menus, locations, orders, checkout, and staff operations within one system.
Connecting Restaurant Operations With the Customer Experience
We designed a restaurant platform that connects the customer ordering experience with restaurant operations. Customers can browse menus, select a location, place orders, complete checkout, and track their orders, while staff have access to operational tools for managing incoming orders.
Connecting Customer Ordering With Restaurant Operations
Restaurant operations require two connected experiences: customers need a fast and intuitive way to discover and order food, while staff need clear visibility into incoming orders and fulfillment. The challenge was to bring these workflows together without making either side unnecessarily complex.
A Connected Restaurant Ordering System
We built an integrated workflow covering menu discovery, location selection, cart management, checkout, order tracking, and staff-side order management. The customer-facing and operational experiences were designed as connected parts of the same system.
A Complete Digital Ordering Workflow
The completed platform demonstrates a complete restaurant ordering journey, connecting menu discovery and location selection with ordering, checkout, tracking, and staff operations. The result is a streamlined foundation for restaurants looking to bring customer ordering and internal operations into one digital experience.
